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Questions

Store Pickup lets you buy items online and pick them up in a store.

Here's how it works:

  • During checkout, choose Store Pickup and select your store.
  • Place your order and wait to receive an email "Ready for pickup" e-mail. (This is a separate e-mail from your order confirmation.)
  • Bring your ID, credit card that was used, and order number to the store and pick up your items.
  • We'll hold your items at the store for 3 days. If you don't make it in by then, we'll cancel the order and refund your method of payment.

Bring to the store:

  1. Your government-issued photo ID
  2. The credit card used for the purchase (if a credit card was used).
  3. Your order number.

At the store:

Come right to the front and say you have an online order.  We will try our best to get your order ready and get you on your way ASAP.

Who can pick up your order

Only the card holder can pick up the order.  If you need someone else to pick your order up, you must call 562)633-2527 and get the person verified.

We'll hold your items at the store for 7 days. If you don't pick up your items by then, we'll cancel the order and refund your method of payment.

A few more things to know:

  • There's no charge for Store Pickup.
  • Products may be larger than expected due to their packaging. Please keep this in mind when considering what vehicle you use to pick up your order.
  • Virtual and one-time-use credit cards, and un verified paypay accounts cannot be used for Store Pickup.